Shipping policy

Shipping Policy

Thank you for shopping with us! We are dedicated to delivering your order as quickly and safely as possible. Please review our shipping guidelines below:

1. Order Processing Times

All orders are processed within 1–3 business days after receiving your order confirmation email.
You will receive another notification with a tracking number once your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping options across the United States. Our estimated delivery timeframes are as follows:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5–14 business days	Free

📌 Please note: Delivery times are estimates and start from the date of shipping, not the date of order. While we do our best to meet these timelines, factors such as customs processing or carrier delays may occasionally impact delivery dates.

3. Tracking Your Order

Once your package is on its way, we will send you a shipping confirmation email containing your tracking link. Please allow 24–48 hours for the tracking information to update on the carrier's system.

4. Customs, Duties, and Taxes

We aim to ensure a seamless delivery process; however, any customs fees, duties, or taxes applied to your order during or after shipping are the responsibility of the customer.

5. Incorrect Address & Lost Packages

Address Accuracy: Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us immediately at macamashop8@gmail.com.
Lost Packages: If your tracking information states that your package was delivered but you haven't received it, please check with your local post office or neighbors before reaching out to our support team.

6. Contact Us

If you have any questions about the status of your order or need assistance with tracking, please feel free to reach out to us:

Email: macamashop8@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)